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Holidays Labor Union Valentine's Day

It’s Valentine’s Day. When it comes to your job, are you ‘married’ or ‘in a relationship’?

My wife Bethany and I have been together for a long time. Today is our twenty-ninth Valentine’s Day as a couple. Twenty-nine years. That’s long past the candy-and-flowers stage. Past even the Valentine cards stage. Ours was never a storybook romance. We married young and started a family early. A child with special needs. Job […]

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Skills Work

Think anyone can be a UPS driver? Think some more.

‘No offense, Martin,’ one of my dearest friends, Dave, was telling me. I’d just started as a UPS driver, and as luck would have it, I caught him at home one day when I showed up with a delivery to his address. I decided to take a ten-minute break to catch him up on my […]

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Labor Union Wages Work

Is driving for UPS worth it? Let’s look at the numbers.

This week’s issue of the New Yorker magazine includes a long-form article titled, ‘UPS and the Package Wars.’ Its subtitle is a lot more provocative: ‘The company offers old-fashioned middle-class jobs and is enjoying record profits. So why is a strike looming?’ And the text of the web link is the clever, pithy phrase, ‘Can […]

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Saturdays Workweek

And now for something completely different: Saturdays at UPS

Monday is the start of a new work week for many people. But unless I’ve been ‘forced in,’ Monday is the second day of my weekend. Ordinarily, newer UPS drivers like me work a Tuesday-through-Saturday schedule. During the week we work side-by-side with the more-senior Monday-through-Friday drivers. On those days the warehouse feels filled to […]

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Holidays Labor Union Workforce

Change is coming to UPS in 2023. There’s one big reason why.

It’s 2023! Like a lot of people on January 1st, today I find myself reflecting on the year that has just passed and considering the year that lies ahead. I’m a big fan of observing milestones. Crossing a finish line is a big deal for me – always an accomplishment worth celebrating. But as a […]

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Online Shopping

There are four kinds of online shoppers. Which kind are you?

It’s almost Christmas already! Compared with the previous two years, this year’s winter holiday season (‘peak’) seems to have flown past! Any other time of the year, the UPS warehouse where I work is largely empty after all the package cars drive away with their loads. By contrast, all through peak, piles of packages are […]

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Advice Appreciation Holidays Online Shopping Thanksgiving Workforce

Four practical ways to thank your delivery drivers this holiday season

Thanksgiving two years ago I shared my thoughts about what I was thankful for as a new package car driver for United Parcel Service. Then last year I observed Thanksgiving with a reflection on how the supply chain is really a global chain of human (inter)activity bringing our purchases all the way to our front […]

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Appreciation Christmas Work

Driving for UPS makes every day feel like Christmas. This is why.

Happy November! I see the day after Halloween as the first day of the holiday season. Time to start enjoying Christmas music again! Recently I gave five simple reasons why I love being a UPS driver. Since then I’ve thought of a few others, including this one: I make people happy, all day, every day. […]

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Holidays Inequality Labor Union Work Workforce

5 things American workers want more than a Monday off in September

In the U.S. over my lifetime, Labor Day has served chiefly as a three-day weekend bracketing the ending of summer break from the beginning of the school year. I myself never gave much thought to the holiday until I started researching its origins. All across the country, all throughout the industrial era, the history of […]

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Management Work Workforce

How to manage an industrial army, part 1.

For the past several months the eyes of the world have been on Ukraine. In a modern David-versus-Goliath scenario, Russia’s military has met tougher-than-expected resistance from scrappy Ukrainian forces – the entire Ukrainian population, really. Outmanned and outgunned, Ukrainians have nevertheless shown themselves fierce defenders of their homeland against the invading aggressors. What was supposed […]