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Online Shopping

There are four kinds of online shoppers. Which kind are you?

It’s almost Christmas already! Compared with the previous two years, this year’s winter holiday season (‘peak’) seems to have flown past! Any other time of the year, the UPS warehouse where I work is largely empty after all the package cars drive away with their loads. By contrast, all through peak, piles of packages are […]

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Advice Appreciation Holiday Online Shopping Thanksgiving Workforce

Four practical ways to thank your delivery drivers this holiday season

Thanksgiving two years ago I shared my thoughts about what I was thankful for as a new package car driver for United Parcel Service. Then last year I observed Thanksgiving with a reflection on how the supply chain is really a global chain of human (inter)activity bringing our purchases all the way to our front […]

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Online Shopping Work

Every online shopper should know these 3 things

I could be wrong. I feel like it happens to everyone, but maybe I’m the only one. And I feel like it’s happened to me more than once, but one incident in particular stands out. I was in high school at the time. One day, a member of my daily ‘lunch bunch’ carelessly tossed their […]